Frequently Asked Questions

FAQ Press

What is the deadline for submitting a Press Accreditation application?
The deadline is January 10, 2023 and the accreditation must be paid in advance online by February 2, 2023 (payments on-site are not possible).

I do not have all the required documents for my accreditation application. Can I submit them later?
Your accreditation request can only be processed if all required documents were provided. Please let us know until when you can hand in missing documents by using the comment box. Late submissions can be sent via mail to the Press Office:

Print/Online/PR

TV/Radio

Photo

I am both a film professional and a journalist. Can I apply for both accreditations?
No, only one form of accreditation can be issued. To verify which kind of accreditation corresponds best to your professional profile, please check the respective pages for Professionals & EFM or Press.

I wish to apply for different media accreditations (e.g. print/online journalism and photo journalism)
Multiple accreditations for different activity fields are not possible. Please state your main field of work during the Berlinale.

What are my access options?
Information can be found under Access Information.

Where and when can I collect my accreditation badge?
Before the festival starts, a badge pick-up document will be sent to the email address you have provided with all the relevant information regarding the collection of your accreditation badge. Accreditation badges will be issued at the Berlinale Service Center, Eichhornstr. 3, 10785 Berlin.

Will there be press screenings? How can I access them?
Tickets for press screenings for accredited press (except technicians, photographers and PR agents without screenings access) are available free of charge and can only be booked in advance online. Tickets are subject to availability on a first come, first served basis. Tickets are exclusively issued for the personal use of accredited press and are only valid in combination with an accreditation badge (the badge must be presented for inspection at the cinema entrance). A maximum of one ticket per screening, film and (90 minute) time slot may be booked. There is no guarantee that you will obtain a ticket for a specific screening or that a specific number of tickets will be available. Accredited press can book tickets online for the public screenings. An allocated number of press tickets for the films of all sections are available.

An allocated number of press tickets for the public screenings of all other sections are also available. Accredited press can book online tickets for the public screenings.

Will there be online press screenings?
No. Press screenings and public screenings will only take place in cinemas. There will be no online screenings.

Can I attend the Press Conferences with my accreditation badge?
Yes. Admission subject to availability of seats.

I do not have access to the online services. What can I do?
Please note that, for technical reasons, online services can only be used shortly after your payment is proceeded. If you still cannot access them after ten minutes, please contact the
, Tel. +49 30 25920-800

I am unable to access the press downloads. What should I do?
Please note that you will not have access to the press downloads if your accreditation has not yet been confirmed. If you still do not have access after your accreditation has been confirmed, the download service may not yet have been activated. If you are still unable to gain access shortly before the festival begins, please contact .

For further information on the availability of press material and download periods, please see the menu item "Press Material".

Where can I find the applicable Covid-19 measures?
The festival recommends you to check the up-to-date Covid-19 Information for Press before travelling to the festival and before collecting your accreditation badge.

General Information

How do I apply for an Accreditation?

For a detailed guide see: Accreditation procedure.

What do I do if I've forgotten my user name for the My Account?

If you have forgotten your user name, please contact the Berlinale Web Support team at .

Payment

How can I pay for my accreditation?
You can only pay online for your accreditation. All payment options are listed in the Payment section.

Can I also pay the accreditation fee when I pick up my badge at the counter?
Payment at the accreditation counter is not possible. The Accreditation must be paid for online in advance by February 2, 2023.

What happens if I have not paid the accreditation fee by February 2, 2023?
Late payments may lead to delays in collecting the accreditation badge and in gaining access to the Online Ticket Shop and/or the EFM Online Services. The Early Bear / Regular rate for (Online) Market Badges and Festival Accreditations only applies until February 2, 2023. From February 3, 2023 onwards, these orders will be charged at the currently applicable rate.

Will I receive an invoice?
After completing your payment, you will receive an invoice by e-mail. You can also download this invoice at any time via the “My Accreditation” button in “My Account”. Before making your payment, you will have the opportunity to edit the billing address. Please note that it will not be possible to make any changes to the billing address after payment.

How can I cancel my accreditation?
Refunds for Press, Student and Festival Accreditations that have already been paid for are only possible until February 2, 2023, and only if a written notice of cancellation is sent to .
It is not possible to cancel an (Online) Market Badge once it has been paid for.

I am unable to attend the Berlinale. Can I transfer my accreditation to a colleague?
You cannot transfer your accreditation to someone else.

During the Festival

When and where can I collect my badge?
About one week before the festival starts, you will receive an e-mail containing information about how to pick up your accreditation. The pick-up document attached to this e-mail must be presented (digitally or in printed form) at the accreditation counter when picking up your badge, in combination with a valid ID. The badge can only be collected if it has already been paid for online in advance. 

Can I ask someone else to pick up my accreditation badge?
You will find more detailed information about this on the collection note that will be emailed to you one week before the start of the festival.

What do I do if I have lost my accreditation badge?
Please immediately report the loss of your accreditation badge to the office that issued your accreditation. The reissue of your badge will cost €30 and may take up to 24 hours.

I have experienced/witnessed abusive or discriminatory behaviour at the Berlinale, what can I do?
To implement the Berlinale’s Anti-Discrimination Code of Conduct, an Awareness Team of trained anti-discrimination advisers from the - Association for Anti-Discrimination and Educational Work (BDB e.V.) and the Berlin State Association for Self-Help (LV Selbsthilfe Berlin e.V.) is available by telephone and email in German and English both during and following the festival. The ways in which the Awareness Team can be contacted during the upcoming festival will shortly be published on this page and in the Berlinale programme booklet.

The Awareness Team is there to listen, understand and advise people confidentially and, in the first instance, always anonymously. At the request of the person seeking advice, the Awareness Team will inform the Berlinale and will consult it about possible measures to be taken. The implementation of these measures is the responsibility of the Berlinale. The service is aimed at anyone who, during the Berlinale, witnesses, experiences or is affected by discrimination as laid out in the festival’s Code of Conduct. We are very grateful for your active assistance and encourage all visitors, guests, partners and employees to report any incidents to the Awareness Team. The Berlinale aims to create a safe, sustainable and inclusive environment in which everyone is treated with respect and as equals.

Practical Information and Miscellaneous

I am an invited guest of the Berlinale/member of a film crew. How can I gain access to the EFM?
Access to the exhibitors within the EFM locations (Gropius Bau & Marriott Hotel) will be restricted. Access with a Festival Accreditation will be permitted on the following dates: February 16 all day, February 17 to 20 from 5 pm and on February 21 and 22 all day. To gain unrestricted access to the EFM venues, Market Screenings and the EFM online features, please order an additional Market Badge via .

What is the Berlinale doing to protect my data?
The Berlinale takes great care in handling your private data. See the Privacy Policy for all relevant information on what happens to your data. For further questions regarding data protection, please contact the data protection officer at .

Does the Berlinale provide any support for visa applications?
Participants who require a visa to travel to Germany should contact the German Embassy responsible for their place of residence as soon as possible. More information and visa application forms can be found on the German Federal Foreign Office website. From mid-December onward, the Berlinale will inform the respective German Embassy or Consulate General of your participation in the festival to facilitate your visa application.

Contact Press Accreditation

Press Office
Potsdamer Platz 11
10785 Berlin

Print/Online/PR

TV/Radio

Photo

Contact Web Support

For technical questions concerning the accreditation
phone +49 30 25920-800

Mo-Fri, 10am - 5pm (CET)
Berlin time: