Code of Conduct

The Berlinale believes in the importance of a cohesive global film and media community that advocates a diverse, inclusive, equal and fair industry based on the values of artistic excellence, vibrant filmmaking, mutual respect, freedom of speech and progressiveness.

The Berlinale aims to create a safe, sustainable and inclusive environment of mutually acknowledging debate, dialogue and exchange in which everyone is treated with respect and equality.
Consequently, the festival does not tolerate any form of favouritism, hurtful language, discrimination, abuse, marginalisation and insulting behaviour on the grounds of gender, ethnicity, religion, background, skin colour, religious belief, sexuality, gender identity, socio-economic class, caste, disability or age. The Berlinale does not accept sexism, racism, colourism, homophobia, biphobia, interphobia and transphobia or hostility, anti-Semitism, Islamophobia, fascism, age discrimination, ableism as well as other and/or intersectional forms of discrimination.

In addition, the Berlinale does not tolerate any acts of violence, abuse or harassment of any verbal, physical, sexual or other kind towards its employees, visitors, guests and partners.
The Berlinale reserves the right to deny (digital and physical) access to the festival, its facilities, events and venues without prior notice to anyone who violates these rules.

For consulting services, the festival would like to point you to the following contact persons and advice centres which are available to all free of charge, anonymously and confidentially:

The German Federal Anti-Discrimination Agency

The Federal Anti-Discrimination Agency is a point of contact for individuals affected by discrimination. The German General Equal Treatment Act (AGG) regulates this protection.

Type of counselling: telephone and email
Telephone: +49 (0) 30 18555-1855
Consultation hours: Monday 1.00 pm to 3.00 pm, Wednesday and Friday from 9.00 am to 12.00 noon
Languages: German, English

GLADT – independent, multilingual, queer

GLADT is an organisation of Black and POC lesbians, gays, bisexuals, trans, inter and queer people in Berlin. It campaigns on various levels against racism, sexism and trans, inter and homophobia, ableism and other forms of discrimination. It focuses in particular on intersectionality, meaning the overlap and interactions of different forms of discrimination and the specific experiences that result from them.

Type of advice: by phone and by email. Due to the COVID-19 pandemic, face-to-face consultations are currently not possible. However, phone, video or chat counselling sessions can be arranged.
Address (barrier-free): GLADT e.V., Lützowstraße 28, 10785 Berlin
Telephone: +49 (0)30 58 76 84 93 00
Languages: Urdu, Punjabi, Turkish, Hebrew, Farsi, German, English. Interpreters for German sign language, Arabic, Spanish, Portuguese, French, Georgian and Russian can also be called in as required.
Info in German sign language here:

The "Violence against Women" Telephone Hotline

The "Violence against Women" telephone hotline is a nationwide counselling service for women who have experienced or are currently experiencing violence. Counselling is also available to relatives, friends and professionals who are dealing with affected individuals.

Type of counselling: telephone and online (barrier-free)
Telephone: 08000 116 016
Consultation hours: daily, also at weekends, around the clock
Languages: German, English, French, Spanish, Italian, Portuguese, Turkish, Kurmanji, Romanian, Polish, Russian, Albanian, Bulgarian, Serbian, Vietnamese, Chinese, Farsi, Arabic

The Anti-Discrimination Network Berlin (ADNB) of the Turkish Union in Berlin-Brandenburg (TBB)

The ADNB is a counselling centre primarily for people living in Berlin who are experiencing racist and related discrimination (People of Colour, Black people, Muslims, Roma, Sinti, Jews, people with a migration background and/or refugee experience and others).

Type of advice: due to the COVID-19 pandemic, advice is currently being given chiefly by phone or email. On-site consultations (in Berlin) can only be offered to a limited extent and in urgent cases.
Address (barrier-free by appointment): ADNB des TBB, Oranienstraße 53, 10969 Berlin
Telephone: +49 (0) 30 61 30 53 28
Office hours: consultation by telephone without an appointment is available on Tuesdays from 3.00 pm to 5.00 pm and Thursdays from 10.00 am to 12.00 pm on the following number: +49 (0)157 8510 6697 (NB: this number is only for consultations without an appointment).
Languages: German, English, Turkish, Romanian, Arabic, Spanish and עברית. If your language is not listed, the ADNB will find an interpreter.

OFEK – Counselling and Intervention Centre in Cases of Anti-Semitic Violence and Discrimination

The growing number of cases of anti-Semitic violence and discrimination has resulted in an increasing need for counselling that specialises in anti-Semitism. The OFEK counselling centre advises individuals and their families and relatives as well as witnesses in cases of anti-Semitic violence in school, at work, in the community, in the personal environment and by public authorities. It also supports institutions – including municipalities, schools and associations – that are seeking professional advice following anti-Semitic incidents.

Type of advice: by telephone, by email and personal consultations (across Germany) by appointment.
Telephone Hotline: +49 (0)30 610 80 458, +49 (0)176 458 755 32
Consultation by telephone: Mondays 4.00 pm to 6.00 pm, Tuesdays and Thursdays 10.00 am to 12.00 pm, Wednesdays and Fridays 12.00 pm to 2.00 pm
Languages: German, Hebrew, Russian and English.