Berlinale Accessibility

Inclusion and Anti-Discrimination

The Berlinale is committed to creating a respectful and inclusive environment for all its festival participants. The festival is constantly working to break down existing barriers and create a programme that is accessible to everyone. On this page, you will find information about access, the festival’s barrier-free programme and contact information for protection against discrimination.

Access and Accessibility

Almost all the entrances to the individual venues are step-free or accessible via a lift. The festival strives to provide easy-to-read signage to make it easier to get around the venues. There are a limited number of wheelchair spaces in most Berlinale venues. These can be reserved exclusively by email at or by telephone on +49 30 259 209 50 (daily 9.00 am to 6.00 pm).

The following cinemas are unable to provide wheelchair spaces and are not or not entirely barrierfree for wheelchair users: Delphi Filmpalast, Cineplex Titania, Babylon Kreuzberg, Cosima Filmtheater and Kino Zukunft. The CX2 in the CinemaxX and the Safi Faye Saal at Haus der Kulturen der Welt / HKW also have no wheelchair spaces. However, the staff will be happy to support you at these venues.

Detailed information is available from February 6 in the individual venue descriptions or by phoning +49 30 259 209 50 (daily from 9.00 am to 6.00 pm).

Tickets for People with Disabilities

From February 12, people with a degree of disability of at least 50% or equivalent can book one ticket per screening either by emailing (please use this order form (174 KB)) or phoning +49 30 259 209 50 (daily from 9.00 am to 6.00 pm).

If the severely disabled pass is class “B”, the ticket for the accompanying person is free of charge, subject to availability. If the quota of these tickets is exhausted, the accompanying person can acquire a ticket at the regular price.

The tickets can be paid for online via a payment link in the booking confirmation or by credit card over the phone (please provide a telephone number when booking tickets in writing). The tickets will be sent by email as print-at-home and mobile tickets.

In exceptional cases and only by prior arrangement of a pick-up time, the booked tickets can also be collected directly from the barrier-free Inclusion Ticket Counter at Eichhornstraße 3 (corner of Schellingstraße).

Early Boarding

The Berlinale offers an “early boarding” service for anyone who requires support. Everyone who has booked tickets via the ticket service for people with disabilities is entitled to use this early entry option, as are people without a severely disabled pass who nevertheless require support – please contact the staff at the venues directly. Due to the varying conditions in the individual venues, this service cannot be provided in the same form in every venue. To find out whether early boarding is possible during your visit, please check the individual venue descriptions.

Service Dogs

Registered service dogs are permitted at nearly all Berlinale venues. Please notify us that you will be accompanied by a service dog by emailing or by phoning +49 30 259 209 50 (daily from 9.00 am to 6.00 pm) and have the relevant proof ready to present upon entry.

Berlinale Anti-Discrimination & Awareness Team

During and after the Berlinale, an Awareness Team of trained anti-discrimination advisors from the Association for Anti-Discrimination and Educational Work (BDB e.V.) and the Berlin State Association for Self-Help (LV Selbsthilfe Berlin e.V.) are available to all festival participants.

The Awareness Team can be contacted by emailing or by phoning +49 30 259 202 95 daily from February 15 to 25 (from 1.00 pm to 8.00 pm) and from February 26 to March 3 (from 2.00 pm to 4.00 pm).

Accessible Film Screenings

Most of the films screened in the Berlinale programme have not yet been released in cinemas. Many are only completed shortly before the festival begins and celebrate their premiere at the Berlinale. Hence, in most cases, accessible versions of the films are not yet available. Any audio descriptions and subtitles are created specifically for the festival.

A selection of festival films are screened with German audio description and German subtitles. Unfortunately, closed caption subtitling can only be offered for some films at the present time. Selected film discussions will be interpreted into the German sign language.

Screenings with German Audio Description

Screenings with German audio description are available via the GRETA app. You will need a smartphone with the app installed and headphones. After installing the app (Android or iOS) and downloading the audio descriptions to your smartphone, these versions of the soundtrack can be used in all cinemas. You can find further information about using the app at gretaundstarks.de.

Tickets and rentable smartphones and/or headphones can be booked from February 12 by phoning +49 30 259 209 50, stating the film title.

Rented devices will be handed out in the cinema foyer before the respective screenings.

Programme with German Audio Description

Competition
From Hilde, With Love
17.02. 15:30 Berlinale Palast
25.02. 12:30 Zoo Palast 1

Berlinale Special
Eleven Tomorrows: Berlinale Meets Football
21.02. 16:00 HdBF
24.02. 10:30 Cubix 7

Encounters
Ivo
20.02. 16:15 AdK
21.02. 19:30 International

Panorama
Every You Every Me
16.02. 18:30 Zoo Palast 1/2
23.02. 21:30 Zoo Palast 1

Panorama
Andrea Gets a Divorce
18.02. 18:30 Zoo Palast 1
24.02. 18:30 Zoo Palast 1

Panorama
Scorched Earth
20.02. 18:15 Zoo Palast 1
24.02. 21:30 Zoo Palast 1

Forum
Sleeping with a Tiger
21.02. 18:00 Delphi
25.02. 16:30 Arsenal 1

Generation Kplus
Winners
16.02. 15:30 HKW 1
22.02. 11:00 Cineplex Titania

Generation 14plus
Elbow
18.02. 15:30 Zoo Palast 1
21.02. 10:00 HKW 1

Retrospective
Germans and Their Men
18.02. 14:00 Cubix 6
20.02. 21:30 Cubix 6

Heiner Carow Prize Award Ceremony
Award Ceremony with German Sign Language Interpretation (DGS)
followed by
On Probation
22.02. 16:00 International
Vorführung mit erweiterten deutschen Untertiteln und Audiodeskription

For information about the German language accessibility services, please switch to the German language version of this page.

Public Talks of Berlinale Talents with Live Captions in English

Live captions in English will be offered for the public talks of Berlinale Talents at HAU1. A smartphone is required for use, on which the captions can be called up via QR code.