Social Media Code of Conduct

As a meeting place and platform for all film enthusiasts, the Berlinale also offers space for exchange and discussion on its social media channels. We warmly invite you to share your views, stories and opinions provided you do so with respect and mutual appreciation. As a cultural institution, the Berlinale is committed to removing barriers and providing the best possible protection against discrimination, in accordance with the definition in the German General Equal Treatment Act (AGG).

The channels are maintained by the Berlinale’s social media team. We reserve the right to remove posts and to block and/or report users in cases of repeated or serious violations of the following rules.

Respectful Interaction
Discussions on our platforms are subject to legal regulations, in particular Article 5 of the German Basic Law (freedom of expression) and the relevant provisions for protection against discrimination and criminal content (e.g. the German Network Enforcement Act, the German Criminal Code). Posts that are defamatory, obscene or discriminatory, that glorify violence or insult, or that denigrate other persons or groups, will be removed and the corresponding profiles may be blocked. We value respectful and discrimination-sensitive language. Hate speech is not an opinion – content that violates these principles or applicable laws has no place on our channels.

Stay on Topic
We welcome constructive discussions – provided they take place in the right forum. Please always comment below the post to which your contribution relates and do not post the same content elsewhere.

Everyone Speaks for Themselves
The views of users posting comments are not representative of the views and attitudes of the Berlinale; equally, the personal positions taken by our team members and statements from our partners do not necessarily reflect the views of the festival.

Protect Your Privacy
Please do not share your own personal information or that of third parties. Posts containing sensitive information about you or others – e.g. postal address, email address, phone number, etc. – will be removed.

Do Not Advertise
We will remove all links, images and videos that advertise third-party persons, products or services.

Do Not Infringe on the Intellectual Property of Others
Please do not post copyright-protected content that you do not legally own. Logos, graphics, texts, pictures and videos that we determine to be infringing copyright will be removed.

Clearly Label AI-Generated Content and Do Not Spread Misinformation
Please clearly label content generated by or with the help of AI within the image or text itself. Misleading AI-generated posts which are not clearly marked as such will be removed. Content that demonstrably spreads misinformation will be deleted.

Please Observe the Platform’s Rules
The respective community guidelines of the platforms also apply. Violations of these can also result in deletion or blocking.

Here You Can Find Us

The Berlinale is on TikTok, Letterboxd, Instagram, Facebook, Linkedin and YouTube,


How to Contact Us

We maintain our channels from Monday to Friday (excluding German national public holidays). We aim to answer all inquiries in a timely manner, but please understand that our response times may vary depending on the nature of the inquiry and the overall volume of requests we are receiving. Social media is not the only way to contact us: you can also reach us by email at .


If you wish to report digital violence, we also recommend that you contact HateAid, a counselling centre for victims of digital violence and the only centre in Germany which exclusively focuses on victims of this form of violence.


Awareness Team

The Awareness Team will support you during the festival and immediately afterwards. It offers confidential initial counseling for visitors and employees who have experienced or witnessed discrimination or harrasment. Information on how to contact the Awareness Team for the next Berlinale will be published in advance of the festival. Further information and contacts for external support services can be found at Notes on Anti-Discrimination.