Social Media Code of Conduct

As a meeting place and platform for all film enthusiasts, the Berlinale enjoys the discussions on artistic and social topics that take place on its social media channels. These channels provide a venue for people to communicate with each other and debate such issues, and everyone is welcome to share their views, stories and opinions.

In order to ensure that this dialogue remains a positive experience for all participants, we ask all users to respect the following rules:

Protect your privacy
Please do not divulge confidential information about yourself or others. Any posts containing sensitive details such as addresses, e-mail addresses, telephone numbers, etc. about you or other people will be removed.

Stay on-topic
We are delighted to host all kinds of constructive discussion – as long as they are carried out in the right place. So please always write directly beneath the post upon which you wish to comment, and do not repeat the same content in other threads. Posts which are unrelated to the main topic may be removed.

Everyone speaks for themselves
The views of the users leaving comments do not necessarily reflect the views of the Berlinale; neither do the opinions of our staff and partners automatically represent those of the Berlinale.

Respect other people’s views
Avoid hateful, defamatory, obscene, discriminatory or insulting comments, photos or videos as well as posts that personally attack other participants in the discussion. Comments of this kind may be deleted. Racist comments will not be tolerated and will result in the user being banned.

Do not advertise anything
Avoid posting material which promotes yourself or others. We will remove all links, images and videos advertising people, products or services.

Do not infringe the intellectual property rights of others
Please do not post legally protected content to which you do not own the rights. Any logos, graphics, texts, images or videos which we find to be infringing copyright will be removed.

Here you can find us

The Berlinale currently has a presence on Facebook, Instagram, YouTube, LinkedIn and  

How you can contact us

We supervise our social media channels from Monday to Friday between 9 am and 5 pm CET (with the exception of German national holidays). We try to answer all enquiries promptly, but we would like to ask you to understand that processing times can vary depending on the nature of the enquiry. If we have not answered your query via one of our social media channels within 48 hours, please send us an e-mail at .

Awareness Team

An Awareness Team of trained anti-discrimination consultants will be available during and shortly after the festival to ensure compliance with the Berlinale’s code of conduct and anti-discrimination policy. The availability of the Awareness Team for the next Berlinale will be announced in advance of the upcoming festival.