Accessibility

The Berlinale aims at reducing barriers and at developing inclusive offers. These services are available both online and in person. The aim is to enabling all people to participate in the Festival as well as in the EFM.

Information about accessibility at the EFM is available on the EFM website. Information about accessible film screenings and venue accessibility are published on the Berlinale accessibility page in February.

Information regarding a barrier-free journey to Berlin:
https://www.visitberlin.de/en/accessible-arrival-berlin

Information regarding a barrier-free journey in Berlin:
https://www.visitberlin.de/en/out-and-about-without-barriers-berlin

Accredited industry professionals have the opportunity to book a room in the Berlinale hotels. All partner hotels offer barrier-free rooms. If you have any specific questions about an individual hotel, please contact the hotel directly or the Berlinale Guest Accommodation service via email at or by phone on +49 30 26397 433.

Professionals can submit an accreditation application via our online form. If you need assistance with the accreditation process, please contact us directly at . Members of the press should reach out to .

Accreditations for accompanying persons

Accredited professionals/students with a disability who are in need of an accompanying person may request a free accreditation for this person via . Press representatives may contact . The applications will be assessed on an individual basis and, if approved, the accompanying person will receive a free-of-charge accreditation.

Accessible badge collection in the Berlinale Service Center

Accreditation badges can be collected from the Berlinale Service Center in February. You can pick up your accreditation badge directly from the Accessibility Counter. More information about collection and the accessibility of the Service Center can be found from early February on the accreditation badge pick-up page.

Tickets for Festival films for accredited persons with disabilities

Accredited professionals with a disability as well as people requiring accompanying persons should mail to and request the option to order their tickets via the inclusion service Accredited press representatives should contact .

From February 10, 2025 accredited persons can order one ticket per screening with the provided order form (197 KB). The form must be completed and sent to . You can also order one ticket per screening by phoning +49 30 259 20 950.

Accredited persons who make use of this procedure for booking their tickets should not order additional tickets via the online ticketing system for accredited persons.

The booked tickets will be dispatched via email as print-at-home or mobile tickets.

If necessary, tickets can also be picked up at the Inclusion Ticket Counter, which is located at the corner of Rudolf-von-Gneist-Gasse and Eichhornstraße. An appointment must be made for collection.

Tickets for accompanying persons

Depending on availability, accompanying persons will be granted one ticket free of charge.

Wheelchair users

Wheelchair spaces may only be booked via the process described above.

Early Boarding

An early-boarding option to EFM and festival events is available for people with both visible and non-visible disabilities. For the convenience and support of all people with disabilities, entry to the venue is granted before the rest of the audience is admitted. The venues offering this early admission will be listed here shortly before the festival begins.

For facilitating a smooth early boarding process, the badges of accredited persons who need assistance for their entrance will be marked accordingly. These badge labels may be requested at the Accessibility Badge Pick-Up (located in the Berlinale Service Center) and at the Info Counter in the CinemaxX. The marked badge facilitates approaching the members of the admission staff on-site to take advantage of being granted the early boarding option.

Service dogs

Officially recognised service dogs are permitted in all Berlinale venues. Please register your accompanying assistance dog with the festival (by sending an email to ) and have the relevant certificate ready to present at the cinema entrance. Accredited members of the press, please contact .

Trained awareness teams (available at ) will be at work during the festival. Visitors may contact them to report violations of the KBB House Rules and the Notes on Anti-Discrimination.