Badge Pick Up
Badge Collection for In-Person Visitors
From one week before the festival, accredited visitors will be emailed all the individual information about the pick-up location and opening times of their accreditation counter.
From Tuesday, February 10, 2026 until Friday, February 20, 2026, accredited visitors who have completed the accreditation process (including online payment) can pick up their physical badge (Market Badge, Festival or Student Accreditation) at the Berlinale Service Center on Potsdamer Platz (Theaterufer, 10785 Berlin).
Students must show a valid student ID when picking up their badge.
Even if you use your festival or student accreditation exclusively to book online tickets for festival screenings, you must still present your physical accreditation badge in addition to your online ticket when entering the cinemas.
You can collect a badge for another person by showing their personalised badge pick-up letter at the accreditation counter.
Accessibility Badge Pick-Up
People who are unable to stand in a queue for a long time due to non-visible/visible disabilities or psychological or physical conditions, have the option (without prior arrangement) to pick up their accreditation at the Accessibility Badge Pick-Up. You can find further information about this subject on the Accessibility for Accredited Professionals and the Accessibility web pages.
The Berlinale Service Center has one barrier-free entrance at Eichhorn Str. 3. There is an automatic door opener at the outside door.
At the Berlinale Service Center there is a barrier-free toilet.
Helpful information for planning your journey to the Berlinale Service Center can also be found on wheelmap.
Berlinale Service Center
Opening hours
Tue Feb 10, 12.00 pm – 7.00 pm
Wed Feb 11, 8.30 am – 7.00 pm
Thu Feb 12, 8.30 am – 7.00 pm
Fri Feb 13, 8.30 am – 7.00 pm
Sat Feb 14, 8.30 am – 7.00 pm
Sun Feb 15, 9.00 am – 6.00 pm
Mon Feb 16, 9.00 am – 6.00 pm
Tue Feb 17, 9.00 am – 6.00 pm
Wed Feb 18, 9.00 am – 6.00 pm
Thu Feb 19, 9.00 am – 6.00 pm
Fri Feb 20, 9.00 am – 6.00 pm