Accessibility and Awareness
The Berlinale is committed to creating a respectful and inclusive environment for all its festival participants. The festival is constantly working to break down existing barriers and create a programme that is accessible to everyone. On this page, you can find information about ticketing for people with disabilities, on-site accessibility, the Awareness Team and the festival’s accessible programme.
Information about accessibility for accredited professionals and students
Tickets for People with Disabilities
From February 5, people with a degree of disability of at least 50 or equivalent status can purchase one discounted ticket per screening. If the severely disabled person's pass includes the “B” designation, the ticket for the accompanying person is free of charge. When attending the festival, please present the corresponding proof at the entrance. The booking should be done with a booking form or via the Online Inclusion Ticket Shop.
Please just use one of these two methods.
Tickets via Booking Form
Tickets can be ordered via the Inclusion Ticket Counter with our booking form by email at or by phone on +49 30 259 20 950 (daily from 9.00 am to 6.00 pm). The booking form (194 KB) is available for download from February 5. After your booking has been processed, you will receive a booking confirmation with a payment link to pay via credit card or Paypal. Your tickets will then be sent by email as ticketdirect / mobile ticket.
Booked tickets can also be picked up in person by prior arrangement with the Inclusion Ticket Counter. It is located at Eichhornstraße 3 (corner of Schellingstraße), 10785 Berlin, next to the Berlinale Service Center. Information about the accessibility of the Inclusion Ticket Counter can be found on the Accessibility of Venues and Service Locations page.
Tickets for Wheelchair Users
Tickets for people who use a wheelchair can be reserved from February 5 by email at (please use the booking form (194 KB)) or by phone on +49 30 259 20 950 (daily from 9.00 am to 6.00 pm).
Detailed information is available in the individual venue descriptions or by phoning +49 30 259 209 50 (daily from 9.00 am to 6.00 pm).
Tickets for Accompanying Persons
Visitors with disabilities whose severely disabled person's pass includes the “B” designation can book a free ticket for their accompanying person subject to availability. These can be added to your booking either via the Online Inclusion Ticket Shop or by submitting the order form to the Inclusion Ticket Counter. If you would like to bring an accompanying person but do not have the "B" designation on your severely disabled person's pass, you can still book a paid ticket for your accompanying person using the same options mentioned above.
Purchasing Tickets in the Online Inclusion Ticket Shop
You can also purchase your ticket for the desired screenings from February 5 at 9:00 a.m. (CET) in our Online Inclusion Ticket Shop. To do so, you must register in advance using the form below. Unfortunately, booking wheelchair spaces is not possible via this shop
Under Accessible Programme you will find screenings that offer various accessibility options. Please select your desired screenings there and then book it via the Inclusion Online Ticket Shop. Please note that the ticket buttons provided on our programme page do not link to this Online Inclusion Ticket Shop.
Registration for the Online Inclusion Ticket Shop
To gain access to the Shop, an entry in a mailing list is required. Providing the information requested below, including your first and last name as well as the information if you are with an accompanying person is necessary to set up your ticket shop account. A link to the ticket shop will then be sent to the email address you provided, allowing you to independently book tickets for yourself (and your accompanying person).
Venue Accessibility
Directions
The Berlinale takes place at many different venues. In the venue descriptions, you will find information on the nearest public transport stops and designated disabled parking spaces from February 3.
Wheelchair-Accessible Environment
Accessibility varies depending on the venue. Most of our individual venues and service locations have step-free access or a lift. However, the Delphi Filmpalast, Cinema Paris, Yorck Kino, Xenon and Casablanca cinemas are not accessible for wheelchair users.
Detailed information is available in the individual venue descriptions or by phoning +49 30 259 209 50 (daily from 9.00 am to 6.00 pm).
Early Boarding
An “early boarding” service is offered for people (especially those with visible and invisible disabilities) who require earlier access to the venue. Due to the varying circumstances at the individual venues, this service cannot be provided in the same form at every venue. Please contact the staff at the venues directly for further information
Service and Guide Dogs
Registered service and guide dogs are permitted in all Berlinale venues and service locations. In order for us to be well prepared for your visit, please register your service or guide dog by email at or by phone on +49 30 259 20 950 (daily from 9.00 am to 6.00 pm). Please have the relevant documentation ready to present at the venue entrance.
Awareness
Awareness-Team
To ensure that everyone feels comfortable and safe during the Berlinale, our Awareness Team is available to support you. If you witness or experience a critical incident, you can contact the Awareness Team by phone, on site at the Berlinale Service Center, or by email. The Awareness Team handles all matters confidentially and can be recognized by their pink festival wristbands.
Availability
Via E-Mail:
From Thursday, 12 February to Saturday, 21 February from 5.00 p.m. to 10.00 pm, and on 22 and 23 February from 12.00 noon to 7.00 pm.
Via Phone: +49 30 2099 556 556
From Thursday, 12 February to Saturday, 21 February from 5.00 p.m. to 10.00 pm, and on 22 and 23 February from 12.00 noon to 7.00 pm.
On Site: At the Berlinale Service Center, Eichhornstraße 3, 10785 Berlin.
From Thursday, 12 February to Saturday, 21 February from 12.00 noon to 17.00 pm
Quiet Room
A low-stimulus quiet space is available at the Berlinale Service Center. Festival visitors who need this can contact our Awareness Team on site between 12.00 noon and 5.00 pm.
Berlinale Trailer 2026 with Audio Description
Accessible Programme
The Berlinale is committed to making the festival programme accessible to as many visitors as possible. We have implemented various accessible options including films with audio description via the GRETA app, screenings with closed captions (SDH) and Q&As with interpreters for German spoken and sign language, live on-site voiceover and live subtitling at selected events.
Please note that the ticket buttons provided on our programme page do not link to the Online Inclusion Ticket Shop.
Audio Description
Films with audio description are available via the GRETA app. You will need your own smartphone with the app installed and headphones. After installing the app (Android or iOS) and downloading the audio descriptions to your smartphone, you can use the audio-described versions of the films in any cinema and at any screening. Further information on how to use the app can be found at gretaundstarks.de.For some selected screenings, there will be an assistant on-site, with devices for the audio description available to loan. You will still need to provide your own headphones. The rental devices have a standard headphone jack for conventional headphones and also support the use of Bluetooth headphones. The on-loan devices will be available in the respective cinema foyers before each screening.
Screenings with English audio description
Screenings with English audio description incl. accompanying service and rental device
Screenings with German audio description
Screenings with German audio description incl. accompanying service and rental device
Subtitles
At the Berlinale, the films are generally shown in their original language version (OV). Almost all films have English subtitles; a selection is also shown with German subtitles.
Selected screenings also have closed captions (SDH) and are followed by Q&As with interpreters for German spoken and sign language.
Screenings with English subtitles
Screenings with English SDH subtitling
Screenings with German subtitles
Screenings with German SDH subtitling
Live Voice Over
During live audio interpretation, films shown in their original language are simultaneously translated into German.
Screenings with German live voice-over
Content Notes
Notes on sensitive content – also known as Content Notes (CN) – indicate films that may be disturbing or upsetting for some individuals or audience groups. Information on content in this year’s programme which the curators have deemed to be particularly sensitive under Content Notes.
Strobe Effects
Films with strobe effects/disturbing light effects are clearly marked with a warning in the programme search. You also find these under Content Notes.