The German Federal Anti-Discrimination Agency
The Federal Anti-Discrimination Agency is a point of contact for individuals affected by discrimination. The German General Equal Treatment Act (AGG) regulates this protection.
Type of counselling: telephone and email
Telephone: +49 (0) 30 18555-1855
Consultation hours: Monday 1.00 pm to 3.00 pm, Wednesday and Friday from 9.00 am to 12.00 noon
Languages: German, English
The ‘Violence against Women’ Telephone Hotline
The ‘Violence against Women’ telephone hotline is a nationwide counselling service for women who have experienced or are currently experiencing violence. Counselling is also available to relatives, friends and professionals who are dealing with affected individuals.
Type of counselling: telephone and online (barrier-free)
Telephone: 08000 116 016
Consultation hours: daily, also at weekends, around the clock
Languages: German, English, French, Spanish, Italian, Portuguese, Turkish, Kurmanji, Romanian, Polish, Russian, Albanian, Bulgarian, Serbian, Vietnamese, Chinese, Farsi, Arabic
BDB - Bund für Antidiskriminierungs- und Bildungsarbeit in der BRD (Association for Anti-Discrimination and Educational Work in the Federal Republic of Germany)
The BDB advises in cases of discrimination, especially due to racism (due to “skin colour”, nationality, culture or religion). They provide counselling for those affected by such discrimination and accompany them in pursuing their individual solution for it.
Type of counselling: telephone, e-mail and on-site visits
Address: Sprengel Haus, Sprengelstr. 15, 13353 Berlin
Telephone: +49 (0) 30 216 88 84
Consultation hours: Monday, Tuesday, Thursday, Friday 11.00 am – 3.00 pm, with consultations also available by appointment out of hours
Languages: German, English, Spanish, French